Yolanda Maribel Mercedes Chipana Fernandez, Miguel Angel Osco Escobedo, Ruben Quispe Ichpas, Gaby Jessica Nieto Fernández, Gladys Beatríz Garcia Quispe, Dante Aliaga Cerna

DOI: 10.59427/rcli/2023/v23cs.1138-1148

Cybercrime has registered a high rate of computer fraud in recent years, through the use of email in the form of phishing, generating alarming concern among users of this technological tool. The objective of this research was to identify and examine the best scientific evidence available in relation to electronic and phishing as a means of illegal intrusion, a modality of computer fraud. This theoretical review with secondary sources was carried out under the systematic analysis methodology, available in the Scopus, Scielo, Web of Science, Pro Quest, Redalyc, Ebsco and Latindex databases, free of charge and in Spanish for the last 5 years. The search and verification of scientific production was used, filtering the terms of: “email”, “cybecrime”, “phishing”, and “computer fraud”, discarding articles that have been published in 2017 or before, and that are not available for free download. From the results obtained, it can be deduced that the analysis and discussion of each one of the articles, evidenced the importance of cultivating an awareness of security in employment and handling of emails, establishing a digital culture with correct measures to prevent phishing attacks. to the detriment of people and organizations, avoiding the consequences of computer fraud, which is currently the cybercrime with the highest incidence in cybercrime.

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