Bárbara Lucila Mora Carbajal, Rodolfo Vela Vásquez, Violeta María De Piérola García, Gerardo Francisco Ludeña González, Nilton Isaías Cueva Quezada

DOI: 10.59427/rcli/2024/v24cs.1620-1625

The implementation of telecommunications within the framework of closing gaps in a context with geographical, ethnographic and social diversity in the Latin American context has been gaining space as a basic and private service. The objective of this work was to analyze the right to quality of service in telecommunications companies in a context of geographical diversity and closing gaps. An exploratory Scoping review was carried out from the Scopus, Web of Science and Scielo databases. A strong gap of inequality and fragmentation is evident in the service provided in relation to telecommunications, this caused by the legislative, political and geographical obstacles and/or barriers that companies in Latin America face, added to the idiosyncrasy, poverty, lack of education and corruption in the Latin American administrative system. Progress is evident in the implementation of telecommunications by private companies despite the obstacles. The State strives to support this deployment by consolidating the telecommunications service as a basic and necessary service, in the context of supporting the closing of gaps, however, the geographical diversity, the change in the policies implemented by the governments in power, the Poor communication and interaction between State bodies, abusive negotiations implemented by a minority, poverty in rural areas and the cultural idiosyncrasy of the inhabitants conditions the efficient and relevant implementation of telecommunications in Latin America.

Pág 1620-1625, 25 Mar